01Information we collect
Depending on how you interact with our website, we may collect both personal and non-personal information.
Personal information
You may voluntarily provide personal information when you:
- Request a free estimate
- Submit a contact form
- Call or email our office
- Request information about our services
- Schedule an on-site inspection
This information may include:
- Full name
- Email address
- Phone number
- Property address
- City and ZIP code
- Details about your project
- Photos or documents you choose to share
- Any additional information included in your message
Providing this information is voluntary, but certain details may be necessary for us to respond to your inquiry or prepare an estimate.
Automatically collected information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of access
- Referral source
- Website interactions
- Approximate geographic location
- Session duration
This information helps us understand how visitors use our website and improve its performance.
02How we use your information
- Respond to inquiries and schedule inspections or consultations
- Prepare estimates and provide requested services
- Improve customer support and website functionality
- Communicate regarding appointments or projects
- Send requested information
- Comply with applicable legal obligations
- Prevent fraud and unauthorized activity
03Cookies & similar technologies
Our website may use cookies and similar technologies to improve your browsing experience — remembering preferences, analyzing traffic, and enhancing functionality.
Most browsers let you disable or delete cookies through their settings. Disabling cookies may affect certain website features.
04Analytics
We may use website analytics tools to better understand how visitors interact with our site, including pages visited, time on page, visitor behavior, device information, traffic sources, and general geographic location.
Analytics information is generally aggregated and does not personally identify individual visitors.
06Third-party services
Our website may use trusted third-party services for hosting, analytics, communication, scheduling, or other business operations. These providers may process limited information necessary to perform their services, but are not authorized to use it for unrelated purposes.
We encourage users to review the privacy policies of any third-party services they interact with.
07Third-party links
Our website may contain links to external sites for informational purposes. Because we do not control third-party websites, this Privacy Policy does not apply to their content, security, or privacy practices.
08Communications
If you contact us by phone, email, or through our website, we may retain copies of those communications to respond to your request, maintain customer records, improve customer service, resolve disputes, and meet legal obligations.
We will only communicate with you regarding your inquiry, requested services, appointments, or other legitimate business matters.
09Data security
We use reasonable administrative, technical, and organizational safeguards to help protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or internet storage can be guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee absolute security.
10Data retention
We retain personal information only for as long as necessary to respond to inquiries, provide requested services, maintain business records, meet contractual obligations, resolve disputes, and comply with applicable laws.
When information is no longer needed, we take reasonable steps to securely delete or anonymize it where appropriate.
11Children's privacy
Our website and services are intended for property owners, property managers, business owners, and adults. We do not knowingly collect personal information from children under the age of 13.
If we become aware that personal information has been submitted by a child without appropriate consent, we will take reasonable steps to remove that information.
12Your privacy choices
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion of certain personal information
- Object to certain data processing activities
- Request limitations on how your information is used
To exercise any applicable privacy rights, please contact us using the information in section 17.
13Email communications
If you choose to contact us by email or request information from our company, we may use your email address to respond to your inquiry.
We do not send unsolicited marketing emails, and you may request that we stop contacting you at any time unless communication is necessary to complete an active project or fulfill legal obligations.
14Information accuracy
While we strive to keep customer information accurate and up to date, we rely on the information you provide. If your contact information changes or you notice inaccurate information, please notify us so we can update our records.
15International visitors
Our website is intended primarily for individuals and businesses seeking masonry, stucco, and exterior restoration services in New York City. If you access this website from outside the United States, you acknowledge that your information may be processed in accordance with applicable U.S. laws.
16Changes to this policy
ABC Masonry & Stucco Contractors may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updates become effective immediately upon posting the revised Privacy Policy on this website. We encourage visitors to review this page periodically.
17Contact us
If you have questions about this Privacy Policy, how your information is handled, or your privacy rights, please contact ABC Masonry & Stucco Contractors. We are committed to handling your information responsibly and will address privacy-related questions as promptly as possible.